Last updated: 27.05.2025

Welcome to TaxiGuides.ee. By using this website and booking any services through it, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

  • The website https://taxiguides.ee is operated by company, registered in Estonia.
  • These Terms and Conditions apply to all bookings made through this website.
  • We reserve the right to change or update these Terms at any time without prior notice.

2. Services

  • We offer private airport transfers and guided transport services in and around Tallinn and other destinations.
  • Detailed information about each service, including prices, duration, and included features, is available on the respective product page.

3. Booking and Payment

  • All services must be booked through our online system.
  • Payment is required at the time of booking unless otherwise agreed.
  • Accepted payment methods include credit cards and secure online payment providers.

4. Cancellations and Refunds

  • Cancellations made more than 24 hours before the scheduled service time are eligible for a full refund.
  • Cancellations made less than 24 hours before the service time are non-refundable.
  • No-shows are considered non-refundable.

5. Changes to Bookings

  • If you need to modify your booking, please contact us as soon as possible. We will do our best to accommodate changes, but they are not guaranteed.

6. Customer Responsibilities

  • You must provide accurate contact information and be ready at the agreed pick-up location on time.
  • Inappropriate or dangerous behavior may result in cancellation of service without refund.

7. Delays and Force Majeure

  • We are not responsible for delays caused by circumstances beyond our control (e.g., extreme weather, traffic accidents, strikes).
  • In such cases, we will attempt to reschedule or offer a refund at our discretion.

8. Liability

  • While we aim to provide safe and reliable service, our liability is limited to the value of the purchased service.
  • We are not liable for any indirect, incidental, or consequential damages.

9. Privacy

  • All personal data is processed in accordance with our [Privacy Policy].
  • We do not share your data with third parties without your consent, except as required by law.

10. Jurisdiction

  • These Terms and Conditions are governed by the laws of Estonia.
  • Any disputes arising out of or related to these Terms shall be subject to the jurisdiction of Estonian courts.

11. Contact

If you have any questions regarding these Terms, please contact us at:
📧 Email: [info@taxiguides.ee]
📞 Phone: [+372 554 37 95]